1. Information We Collect
When you use DRODE, we collect information that helps us deliver our services, process payments, and ensure a secure experience. This includes:
Personal Information: Name, email address, phone number, date of birth, and mailing address.
Financial Information: Payment card details, bank account information, and transaction history.
Health-Related Information: Information related to your healthcare funding goals, provider interactions, and visit history (subject to HIPAA compliance where applicable).
Technical Data: IP address, device type, browser type, and usage patterns on our platform.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide, maintain, and improve the DRODE platform.
To process your healthcare payments and manage your funded wallet.
To communicate with you regarding your account, updates, and customer support.
To ensure the security of our platform and prevent fraud.
To comply with legal and regulatory requirements.
3. Data Security
Securing your data is our top priority. We employ industry-standard security measures, including:
Encryption: All data is encrypted in transit using TLS and at rest using AES-256 encryption.
Access Controls: Strict role-based access controls and multi-factor authentication for our systems.
Compliance: Regular security audits and compliance with relevant financial and healthcare data protection standards.
4. Sharing Your Information
We do not sell your personal information. We may share your information only under these circumstances:
Service Providers: With trusted third-party partners who assist in processing payments, hosting, and customer support.
Healthcare Providers: With your healthcare providers solely to facilitate payments and verify visits at your request.
Legal Requirements: When required by law or to protect our rights and the safety of our users.
What is DRODE?
Is DRODE health insurance?
No. DRODE is a payment tool, not insurance. You put your own money into your own wallet and use it when you need healthcare. DRODE does not pool risk, pay claims, or provide coverage, and it does not replace insurance.
Does DRODE replace my insurance?
What is the money in my wallet?
Is DRODE a cryptocurrency?
Can I take my money out?
How much does DRODE cost?
Does DRODE set prices for my dentist or vet?
What if a charge is more than my wallet balance?
Can I use DRODE for my pet and my dentist?
Can I use DRODE for my family?
What about privacy?
Why is the transaction fee only 1%?
Do I need to change my pricing?
How do I get paid?